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Everything you need to know about how we ship your orders.
Once your order is confirmed and payment is processed, we source your item directly from our trusted network of international suppliers. Items are shipped from the supplier's warehouse to your delivery address. Full tracking is provided for every order.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-14 business days | Varies by product weight and type |
| Express Shipping | 7-15 business days | 10% of item price |
Standard shipping is free for items priced under $9.99 USD when your cart total is $75 USD or more (or equivalent in your local currency). Items priced $9.99 and above always incur shipping.
Shipping is simple and transparent:
Every order comes with tracking. Once your order ships, you'll receive a tracking number via email. You can also track your order anytime from your Order Tracking page.
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking with your local customs office for more information.
If your order has not arrived within the estimated delivery window, please contact us at support@blueyemall.com. We will investigate with the shipping provider and, if necessary, arrange a replacement or full refund through our buyer protection policy.
Questions about shipping? Reach us at support@blueyemall.com or +1 (307) 461-4700.